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Customer Collaboration Manager

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Date: May 11, 2017

Location: Warsaw, PL

Company: DANONE


POZ - Zywiec Zdroj S.A.,a subsidiary of Danone, is looking for Customer Collaboration Manager Poland (PL) Warsaw 

Danone is a global food company holding top positions in healthy food through its four businesses: Fresh Dairy Products, Early Life Nutrition, Waters, and Medical Nutrition. Its mission, bringing health through food to as many people as possible, embodies commitment to human progress and business success. It gives meaning to the work of our 100,000 Danoners worldwide on an everyday basis. For passionate people looking for autonomy and exciting career opportunities, Danone truly has something special inside!

 

Mission of the role:

 

Collaboration with key customer to drive product instore availability & optimise logistic efficiency

 

Responsibilities:

 

• Building new business models in terms of logistic cooperation with key customers

• Developing ways of working in terms of backhauling, logistics bonuses with key customers
• Working closely with Format/Channel Manager to assess customer opportunities across the country and to ensure execution of customer annual plan
• Logistics costs optimisation at customers
• Assuring adequate service level to customers in different distribution channels
• Ensuring yearly volume and gross profit plan according to the goals and plans distributed by quarters / annual
• Effective budget management
• Improvement in product distribution and availability at the accounts through OSA projects and common forecasting
• Ensuring effective communication with clients as well as Field Force, KAMs, Channel Managers, Customer Service, Logistics
• Monitoring performance and compliance (based on Scorecard), take corrective actions when needed
• Establishing logistics contracts according to company principles and strategy (JBP)
• Organising regular business review with customers
• Ensuring that complaints are followed up internally within company
• Check and update customer data.
• Ensuring all key decision makers within the customer are wired

 

We offer:

 

• Working in dynamic environment in an international company

• Development opportunities

• Wide package of benefits

 

Profile requirements:

 

• University degree

• Sales or Logistics experience: 3-5 years, mostly in FMCG, with important projects lead

• Negotiation skills
• Strategic Thinking & Business Understanding
• Operating  and P&L exposure
• Analytical skills
• Multi-projects management skills
• Good command of English
• Persuasive interpersonal and communication skills & presentation skills
• Team player

• Readiness for frequent business travel

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Job Segment: Manager, Logistics, Supply, Supply Chain Manager, Supply Chain, Management, Operations

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