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Director of Quality Assurance and Food Safety, Fresh Foods - EBF


Date: Feb 12, 2019

Location: San Juan Bautista, CA, US

Company: DANONE

Danone North America is the largest Benefit Corporation in the world. Our mission is to bring health through food to as many people as possible.

Danone North America is looking for a Director of Quality Assurance and Food Safety, Fresh Foods in San Juan Bautista.


The position provides leadership, direction, and day-to-day support critical to delivering unsurpassed quality to all Earthbound Farm products, manufactured internally or at co-manufacturing locations.  Accountable for cradle-to-grave strategic quality leadership, including integration of quality into business development, developing  for the overall strategic quality leadership, directly integrating quality into the business, developing and execution a quality management system, and maintaining compliance to appropriate quality and food safety regulatory requirements.  The position works directly with R&D, Agricultural Supply, Packaging, Production, Warehouse, Transportation and Logistics and other appropriate business leaders to ensure confidence in product quality and food safety programs.  Lead the organization in the management of ongoing performance and adherence to specification and will supervise a staff responsible for quality systems, CAPA, supply and agricultural programs, production, warehouse, and transportation.





Quality Programs:  Oversee the management and improvement of the quality of agricultural products and finished goods at all EBF facilities and co-manufacturers.  This would include, but is not limited to, identification of critical quality parameters, appropriate verification/validation schemes and resulting business reporting capabilities.


Productivity:  Lead quality productivity initiatives across the manufacturing network.  Such initiatives typically will return $1MM+ annualized.  .  Continual research and identification of new technologies and processes to improve quality, as well as to apply TQM concepts to reduce process variation, improve quality and optimize cost.


Specifications:  Develop, implement, and maintain standardized product specifications, process SOP’s and performance targets.  Statistically analyze product performance to identify variability.  Lead efforts with R&D, Consumer Insights, and Supply Chain leadership to drive statistically process capable specifications.  Partner with R&D to ensure that manufacturing and raw material specifications exist and are current and enforced, focusing on product quality design.  Develop and manage key metrics of the performance of materials and finished product against specification.


Technical Consulting:  Provide technical quality expertise and tools to help optimize resources and quality while minimizing cost.  Troubleshoot problems associated with EBF agricultural supply, ingredients, materials and product across all facilities; ensure root cause/corrective actions are appropriate and are fully implemented.


Strategic Consulting:  Work closely with Agricultural Supply, Procurement, Production, and Logistics to develop appropriate quality procedures across the supply chain.  Assess the impact of any market and/or supply chain process improvement to ensure quality is at the center of all final decisions.  Support customer relations through information, investigations and proactive communication and data analyses.


Organization Development:  Ensure the right resources are in place to adequately support quality and business needs.  Responsible for the management and development of field and manufacturing quality resources supporting the EBF business.  This includes effective use of feedback, salary planning, reward and recognition programs and development of individual development opportunities with integration of competency models.


Quality Culture:  Shape food safety, quality and regulatory culture across EBF functions.  Interface with key managers within the BU and represent QA as part of location leadership team, act as liaison between business stakeholder and operations to ensure stand/expectations are met.


Qualifications and Experience

  • A Bachelor’s degree in Chemistry, Food Science, Engineering or related technical field is required; an advanced degree is desirable
  • A minimum of 5 years of experience in compliance and organic integrity in area such as R&D, product development, laboratory management, quality management systems, organic policy and legislation or food process engineering
  • Experience effectively leading a team and accomplishing goals through others; a minimum 5 years’ experience directly managing others
  • Understanding of regulatory and food law, including USDA Organic and CCOF
  • Key functional skills, including:
    • HACCP and SQF2 edition 8 management
    • Project & Change Management Processes
    • Word, Excel, Outlook and PowerPoint
    • Integrated Sanitation and Pest Control Management
    • GMP and Personnel Hygiene Management
  • Valid driver’s license and reliable automobile, safe driving record and insurance coverage acceptable to Relay Resources insurance carrier.
  • Ability to pass drug screening and criminal history background check as appropriate at any time during employment.

Danone North America is a Certified B Corporation business unit of Danone and operates in the U.S. from headquarter offices in White Plains, NY and Broomfield, CO. For more information, please visit 

Danone North America is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Manager, Food Safety, Consulting, Engineer, Management, Quality, Technology, Engineering

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