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Manager, Demand Planning, Happy Family Organics - Idaho


Date: Jul 18, 2019

Location: Boise, Idaho, ID, US

Company: DANONE


HAPPY FAMILY is looking for a Demand Planner in Boise, Idaho.



Job Description / Duties:


The Demand Planning Manager will assist in forecasting process, business intelligences, and information gathering from sales, new product development, operations, finance, retailers, and other sources. This position will be responsible for creating stories within the Sales & Operations Planning, S&OP, and for communicating any risks and opportunities of the retailers that they are responsible for.


The Demand Planning Manager will additionally be responsible for database creation, ad hoc data queries, and compilations as necessary to support the all of SC Planning process, i.e. Product Life Cycle Management and S&OP.


High levels of mathematical and analytical proficiency are critical to the performance of this role, as are the traits of objectivity, collaborative, and growth mindset. This position requires high degree of analytical skills, ability to interacting with multiple entities, and providing meaningful analysis to drive our business.


Key Responsibilities:


Demand Planning and S&OP


  • Managing the S&OP / GPS process in the Operations side with help of the Finance, Innovation, Marketing and Supply team
  • Leading Happy Family’s Demand Planning team, driving continuous improvements, data management, and KPI reporting for our function
  • Structure, validate, manage, and analyze large amounts of data to create a forecast that reflects past performance and future opportunities and risk
  • Collaborate with the Category Management and Sales Planning team to ensure that forecast follows the trend (i.e. Demand Sensing) and identifying R/O within customers
    • Assist in developing and automating processes for reporting and identify the drivers of the variance in monthly forecasts and adjustment in the model / plan that is going to be used
    • Prepare and present reports, charts, and tables detailing these market factors to help inform marketing and supply planning
    • Create, evolve and maintain documentation and standard operating procedures for demand planning processes and systems
    • Work with leadership team to understand business needs/ requirements and define supply chain services needed to address these needs/requirements
    • Assisting the Product Life Cycle Management process by identifying critical customers and dates with the Sales and Category Management Team
    • Provide input to the Supply Planning organization in developing inventory strategies
    • Manage and develop with other Supply Chain functions to define and measure Key SCM metrics, such as forecast accuracy, fulfilment rate, sourcing lead-time, inventory level / turn / aging, savings on freight / other SC costs, etc


Business Intelligence:


    • Assist in the creation of database to create a business intelligence platform for use that is not limited in the following area forecast changes, root cause analysis, and new product launch review
    • Provide insights to market and category data from IRI and Nielsen platform to inform creation of NPI forecast, SKU optimization process, and 3rd party manufacturing production plan
    • Create a dashboard to track KPIs that is relevant to the Demand Planning and adjacent departments to identify driver of changes in the plan and ensure data integrity
    • Manage and develop with other Supply Chain functions to define and measure Key SCM metrics, such as forecast accuracy, fulfilment rate, sourcing lead-time, inventory level / turn / aging, savings on freight / other SC costs, etc


New Product Launch Forecast


    • Managing the NPI launch benchmarking and performance tracking to provide risk and opportunity to the financials and Operational plan
    • Providing feedback to Sales Planning and Management team on performance status of the line vs. benchmark (business case) and competitor’s to identify whether the product is performing well in the market
    • Keeping track of the assumption that are made during the launch and provide feedback on actual vs. assumption
    • With the help of Category Management and Sales Planning, identifying potential cannibalization to existing products when launching new products especially for line extensions and flavor additions





  • Bachelor’s Degree in Engineering, Mathematics, Statistics, Computer Science, MS in Economics, Business Analytics or other quantitative majors.
  • Strong analytical, modeling, statistical skills and analysis with attention to detail


  • 8-15 years’ experience with data analysis and modeling and supply chain analysis
  • High degree of commercial and business acumen knowledge to challenge and drive consensus between sales, marketing, and operations.
  • Ability to effectively assess capabilities of employees to develop and build upon their strengths and development gaps.  Ability to motivate, effectively delegate and coach leaders and teams to create a positive and dynamic working atmosphere
  • Experience in CPG, Food and Beverage, Apparel industry
  • Knowledge in Power BI and SQL
  • Proven methodological skills (e.g. data analysis, trend forecasting)
  • Solid Project Management skills
  • Programming experience (VBA) through university coursework or past work experiences
  • Advanced Excel (e.g. data manipulation, charts, and complex formula)
  • Ability to understand complex business requirements and define planning tools that enable successful management of demand plans
  • Ability to communicate at different organizational levels and willingness to take initiative
  • IBF CPF, ACPF, CPIM, or CSCP certification is advantageous





HAPPY FAMILY is a rapidly expanding, socially responsible company offering a line of organic foods targeted to kids from 1 to 101. Our products can be found in over 10,000 stores across the country, including Whole Foods, Target, Costco, HEB, Kroger, Publix,, and to mention local Co-ops. The company is committed to making healthy and delicious food for today’s young family with the essential nutrients needed for optimal growth and development. We are a certified B Corp with the mission to change the trajectory of children’s health through nutrition.


Nearest Major Market: Boise
Nearest Secondary Market: Meridian

Job Segment: Engineer, Supply Chain, Demand Planner, Manager, Supply Chain Manager, Engineering, Operations, Management

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